Getting locked out of your home or car is a taxing ordeal that has happened to everyone at least once. After a long day, the last thing you need is to be stranded out of or away from your home and to add on to an already stressful scenario, some locksmiths will attempt to scam you into paying more money for their services knowing that you are in an otherwise bleak situation.
Your local locksmiths in Cardiff are here to help make sure that you don’t find yourself falling victim to these scams. Here are a few things to keep in mind when looking for an emergency locksmith to come and help you out of a sticky bind.
Make Sure the Locksmith is Legitimate
Being locked out is frustrating, and, of course, you will want to get the situation dealt with as quickly as possible, but when you are looking for an unfamiliar locksmith online to come and help you make sure to look out for things like testimonials, an address and most importantly legitimate contact information. Oftentimes, when a business is not legitimate they will want to leave as little tracing information as possible as they will not want unhappy customers to have the ability to contact them afterwards. Your emergency Cardiff locksmith will provide you with all of the information you need before making your decision.
Reviews are Key
Remember, when you are looking for an emergency Cardiff locksmith, many people before you have found themselves having to do the same. With the internet and social media being such a staple in everyday life today, if somebody receives a service that is sure to leave a lasting impression on them whether it be positive or negative, they are likely to write a review. Though it is not uncommon to come across the occasional unfair review, odds are that if there is a significantly higher number of positive reviews than negative, you have found a reliable and trustworthy business. If all signs point to negative, it may be wise to consider looking elsewhere.
Ask about Fees Up Front
Though you have found yourself in a situation that you are not capable of handling without the assistance of a professional, that does not mean that you don’t have the right to ask any questions you may have. Your local Cardiff locksmith will be happy to answer any questions regarding costs and fees up front before you pay, as should any legitimate locksmith. Make sure that after receiving a quote, you ask about any possible hidden fees, additional costs, anything that could impact the overall price and how much higher the cost could potentially go. You work hard for your money and you deserve to know that you are only spending what you should be for the services you receive.
Make Sure You are Satisfied With the Work Before You Pay
Once you have contacted your emergency Cardiff locksmith and they have finished the job, make sure that the work has been done correctly before you pay. Test the locks as well as the doors and make sure that nothing has been damaged. In addition to testing the locks and looking for faulty work, make sure to also keep an eye out for any cosmetic damages to the surrounding areas such as scratches and/or dents. If you are unhappy with the service provided then make sure you contact their company to discuss the quality of the work received and do not pay until the job is done correctly.
Never Hesitate to Speak Up
If you are in the unfortunate situation of having been scammed by an illegitimate locksmith company, do not keep quiet. Make sure to contact the Better Business Bureau and report the company. In some cases you may even consider filing a police report. Do everything you can to ensure that you do not get burned.
If you are in need of a legitimate emergency Cardiff locksmith, give us a call and you will be back in the comfort of your home in no time.